Description of Training Program
This training program manual for student workers' work ethic is designed for student workers at ISU in order to encourage them to appreciate the importance of work ethic, further develop their own work habits and attitudes, and improve employability.

The Training Program will take place at Rankin hall at ISU.
Date: November 15, 2002
Vanue: Rankin Hall, Room #304
Duration of the Training Program: 9.00am-11.00am

Objectives:
The needs of the training program are becoming so much important. In ISU context, Human Resources department found that student workers have some problems that need to be solved. Turnover rates, absenteeism, come in to work late, poor work attitude, poor relationship with supervisors, so on and so forts have tremendous impact on ISU. So, the training program is hoping to solve the problems.

Some objectives that Human Resources department wants to accomplish are:
Develop a work ethic for student workers at ISU
Acquires generic skills
Becomes self-directed and self-motivated
Become more productive student workers
Develop more decent relationship with co-workers and supervisors

Training Syllabus
This 2 hours Training Program is created for student workers at ISU for the purpose of acclimating students to the real work ethic as student workers and give them the professional, social and behavioral skills they need to succeed in their employment.

Topics include:
Lesson 1: What is Work Ethic
Lesson 2: Why Student Workers' Work Ethic
Lesson 3: Interpersonal Skills
Lesson 4: Initiative
Lesson 5: Being Dependable

Lesson 1 - What is Work Ethic?
Learning Goal: To understand what work ethic is and to recognize related worker characteristics that employers are seeking.

Content
The work ethic is a cultural norm that advocates being personally accountable and responsible for the work that one does and is based on a belief that work has intrinsic value. The term is often applied to characteristics of people at work. Regardless of the context, work ethic is usually associated with people who work hard and do a good job.
Research has shown that the many characteristics of work ethic can be summarized using three terms -- interpersonal skills, initiative, and being dependable. These terms can provide a concise way to remember what work ethic is all about.

Activity Ideas: Ask trainees on how they define work ethic. What are criterions that some one has to posses as being ethical in a job place.

Lesson 2 - Why Student Workers' Work Ethic?
Learning Goal: To understand why work ethic is so important to the student workers and why it will continue to be important in the future.
To introduce participants to an appropriate work ethic and respect for work rules and expectations as being a student worker at ISU.

Content
Now as much as ever before it is important for workers to have a good work ethic. Without it, businesses and industries struggle as productivity falls short of what is needed. Employers especially dislike hiring people who would choose to prop up their feet rather than find something to do.

Activity Ideas: Let the trainees to discuss why student workers are focussed on the work ethic program. Why is that important to them? Why is that work ethic important to the university?

Lesson 3 - Interpersonal Skills
Learning Goal: To examine the role of interpersonal skills as an aspect of work ethic, to better appreciate its importance in the workplace, and to develop strategies for improving interpersonal skills for student workers.
Improve participants' communication skills with co-workers and customers for whom they serve
Improve interaction with supervisors.
Content
Interpersonal skills include the habits, attitudes, manners, appearance, and behaviors we use around other people which affect how we get along with other people. We sometimes do not understand how important interpersonal skills really are. But sometimes we need to examine our own impressions on others to better prepare for success in life as well as for a productive career.

Activity Ideas:
Comes up with several questions and let the trainees discuss about interpersonal skills.
How important are interpersonal skills for this line of work?
What will happen if this person has poor interpersonal skills?
Would the education and training this person had in preparing for their career help them
improve interpersonal skills?
What happens if interpersonal skills are lacking?
What kinds of interpersonal skills would be important in his work?
What happens if interpersonal skills are lacking?
List some of the kinds of interpersonal skills that are needed in this work.

Lesson 4 - Initiative
Learning Goal: To understand initiative as a part of work ethic, to evaluate one's own initiative, and to learn to use initiative in appropriate and productive ways.
Help participants develop a positive work attitude that includes self-reliance, personal initiative, and self-confidence.
Content:
Initiative is a very important characteristic for student workers. Direct supervision is often not a feature of the modern workplace. Without initiative, procrastination and missed opportunities can become a real problem. Sometimes poor performance results and leads to lose of a job, without any second chances.
Consider the salesperson who works out of a home office or the small business owner who works out of the house. If these people do not exercise initiative, there will probably not be anyone to say anything about it. As performance declines, however, the results will reflect what has been happening with the job.

Activity Ideas: Bring a discussion to the trainees that what type of initiative should the student workers have in the job place.

Lesson 5 - Being Dependable
Learning Goal: To understand the importance of being dependable, to identify areas for improving personal dependability, and to further develop the characteristic of being dependable.
Enhance quality as student workers by improving the job skills.

Content
Being dependable is one of the most highly sought after traits for workers in the modern workplace. This work ethic construct includes honesty, reliability, and being on time. People who are not dependable often are very expensive to keep around because of the wasted time and resources their behavior causes. In some cases, even peoples' lives can be lost if another person is not dependable.

Activity Ideas: Comes up with one given situation that how the trainees can be a dependable worker.
What personal traits can he/she list that make him/her being dependable.

Appendix A:

Evaluation of Student Workers' Work Ethic Training Program

Please provide us your reactions and comments. Your thoughts can bring the program to be a better one in the future. Instructions: Please writes or circles the appropriate numbers that matched you and your opinions most and then write your comments.

SeminarTitle____________________Date____/____/_____Department:___________

1. Division: ___Academic___Student Affair___Foundation___Administrative Affairs
___Planning and Budget

2. Gender: ___Female___Male

3. How long have you worked as a student worker?
___1-6 months ___6-12 months ___1-3 years

4. What is your major?___________________________

5. Why did you attend?
___Personal Choice
___Required for the position
___Supervisors request
___Required by HR

High Low

6. Overall rating of the program? 5 4 3 2 1

7. How do you rate the participant materials? 5 4 3 2 1

8. How do you rate the training facilities? 5 4 3 2 1

9. Do you think the content useful for you? 5 4 3 2 1

10. The subject matters are relevant and important to learn. 5 4 3 2 1

11. How do rate your instructor? 5 4 3 2 1

12. Comments:__________________________________________________________

Appendix B: Questionnaires for Supervisors

Department: ___________________________ Name: _____________________

This questionnaire has been developed for the purpose of my project Training Program. All feedback from those involved will be used to help me to provide more information in regards to the project. Thank you for your participation.

1. Name of Department__________________________________________

2. Name of Position_____________________________________________

3. Number of Student workers under your supervision_________________
4. Is your student worker's work ethic important to you? _________________
5. Pertaining to student workers, and in your opinion, what are a few things that indicate a good work ethic?
__________________________________________________________________
6. When selecting a student worker, what attributes do you consider first?
__________________________________________________________________
7. What are some skills that student workers should posses?
__________________________________________________________________
8. As a supervisor of a student workers, please list a label these general tasks that should be completed by the student worker(s), in order of importance, 1 being very important and 5 as least important.

a. ___The task should be done correctly with an acceptable time
b. ___The task should be done on time
c. ___The task is done acceptably for a student worker's job
d. ___The task should be done perfectly well and on time
e. ___The task should be done as perfect as an ordinary worker should

9. How valuable are these work ethics to you, in regards to student workers?
(Number your answer to this question below1-5, 1= very important & 5 = least important)

a. ___Timeliness
b. ___Attendance
c. ___Work Competence
d. ___Maximization of working time
e. ___Dependability / Reliability